Comparison

Klozent vs Interakt
which one for your team?

An honest side-by-side — including where the other tool wins.

Last updated 5 September 2026 · Prices checked on vendor pricing pages the same day.

Short answer. Interakt is the closest competitor to Klozent: both have a real sales pipeline on WhatsApp. Interakt adds Instagram DMs and a bigger chatbot toolkit at ₹2,499/month for its Sales CRM; Klozent starts at ₹1,499/month with no message markup and native Meta lead-ads capture. If Instagram is a sales channel, Interakt. If WhatsApp plus ads is the whole game, Klozent.

Klozent vs Interakt: side by side

KlozentInterakt
Starting price₹1,499/mo Starter · ₹2,999 Growth · ₹5,999 ProSales CRM ₹2,499/mo (5 agents, +₹499/agent); Marketing Hub $55/mo Growth, $69/mo Advanced
Users2 / 7 / unlimited by plan5 on Sales CRM, ₹499 each extra; unlimited on Marketing Hub
ChannelsWhatsApp + emailWhatsApp + Instagram (+ RCS on Enterprise)
WhatsApp API modelDirect via Meta Embedded SignupBSP
Per-message markupNone — Meta rates ≈ ₹0.86 / ₹0.115₹0.958 marketing / ₹0.15 utility (Growth); slightly lower on Advanced
Meta Lead Ads captureNative, every planVia integrations
Sales pipeline + auto-assignmentYes (Growth and up)Yes (Sales CRM plan)
Per-rep follow-up queue, call loggingYes (My Day)Partial
Chatbot flowsKeyword auto-replies, dripsAdvanced flows (Advanced plan)
AIScoring, reply suggestions, Hinglish follow-ups (Pro)AI Agents add-on ₹2,499/mo incl. 100 messages, then per message
Native payments in chatPayment linksWhatsApp Pay / native payments
Email campaignsIncludedNo
Free tier14-day full trialFree Starter plan (Instagram only)

Prices from each vendor's own pricing page on 5 September 2026, excluding GST and Meta's per-conversation charges. Tell us if one has changed.

When Interakt is the better choice

Instagram DMs are a real sales channel for you, you want native WhatsApp payments inside the chat, or you need branching chatbot flows and RCS. Interakt covers all of that and its Sales CRM plan is a legitimate pipeline.

When Klozent is the better choice

Your leads come from Meta lead ads and forms, your team lives on WhatsApp and phone, and you want the pipeline, follow-up queue and email drips in one ₹1,499–₹2,999 bill without a per-message markup. Klozent's AI lead scoring is included in Pro rather than a ₹2,499 add-on.

Switching from Interakt to Klozent

Export your contacts to CSV, import them into Klozent (columns map automatically, duplicates merge by phone number), then connect your WhatsApp number through Meta's Embedded Signup. Because the number is yours at Meta, it moves with you; approved templates are re-synced from Meta, and your team is live the same day. The 14-day trial is long enough to run both in parallel before you cancel anything.

Frequently asked questions

Is Interakt or Klozent cheaper?

For a sales team, Klozent Starter is ₹1,499/month and Growth ₹2,999/month; Interakt's Sales CRM is ₹2,499/month for five agents and ₹499 for each additional one. Interakt also adds a markup on messages (₹0.958 per marketing message vs Meta's ~₹0.86).

Does Klozent support Instagram like Interakt?

No. Klozent covers WhatsApp and email. If Instagram DMs are part of your sales process, Interakt is the better choice.

Both have a pipeline — what is the practical difference?

Interakt's pipeline sits inside a messaging product; Klozent's messaging sits inside a CRM. In practice that means Klozent has a per-rep daily follow-up list, call logging with outcomes, lead scoring with reasons, and revenue reporting by source, while Interakt is stronger on in-chat automation and payments.

Can I keep my WhatsApp number when moving from Interakt?

Yes. The number is registered to your Meta business account. Disconnect it in Interakt, connect it in Klozent via Embedded Signup, and templates re-sync from Meta.

This page is published by Klozent. Interakt is a trademark of its owner; we are not affiliated. The comparison is against publicly listed features and prices, and we say where Interakt wins.

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