Comparison

Klozent vs AiSensy
which one for your team?

An honest side-by-side — including where the other tool wins.

Last updated 5 September 2026 · Prices checked on vendor pricing pages the same day.

Short answer. AiSensy is a WhatsApp marketing platform — broadcasts, chatbots, catalogues — priced from ₹2,500/month with a per-message markup. Klozent is a WhatsApp CRM — lead capture from Meta ads, a pipeline, per-rep follow-up — from ₹1,499/month with no markup. If you broadcast, AiSensy. If you convert enquiries, Klozent.

Klozent vs AiSensy: side by side

KlozentAiSensy
Starting price₹1,499/mo Starter · ₹2,999 Growth · ₹5,999 Pro₹2,500/mo (₹2,250 on annual) chatbot plan; AI Agent plan from ₹1,350/mo
Users2 / 7 / unlimited by planUnlimited on all plans
WhatsApp API modelDirect via Meta Embedded Signup — your own WhatsApp Business accountBSP — your number runs through AiSensy
Per-message markupNone; Meta rates ≈ ₹0.86 marketing / ₹0.115 utility₹1.09 marketing / ₹0.145 utility (AiSensy rate card)
Meta Lead Ads captureNative, every plan — webhook, sub-minuteVia integrations
Sales pipeline with stagesYes (Growth and up)No — inbox, tags, attributes
Per-rep follow-up queue, call loggingYes (My Day)No
Drip / follow-up sequencesYes (Growth and up), 9 AM–9 PM sending windowCampaign scheduling; drips via chatbot flows
Chatbot builderKeyword auto-replies; no visual flow builderDrag-and-drop, 5 bots on chatbot plan
AILead scoring 0–100, reply suggestions, Hinglish follow-ups (Pro)AI Agent builder with knowledge base (separate plan)
BroadcastsYes, with segmentsYes, core strength
E-commerce (catalogue, Shopify)BasicStrong
Email campaignsIncludedNo
Free trial14 days, no cardFree plan with limits

Prices from each vendor's own pricing page on 5 September 2026, excluding GST and Meta's per-conversation charges. Tell us if one has changed.

When AiSensy is the better choice

You send high-volume broadcasts to an existing customer base, you want a visual chatbot builder with many branches, or you sell through a WhatsApp catalogue and Shopify. AiSensy is mature at all three and its unlimited-user pricing is generous for large support desks.

When Klozent is the better choice

Your leads come from Meta or Google ads and your problem is what happens in the first hour: who replies, how fast, and who follows up on day three. Klozent captures the lead, sends the first WhatsApp within a minute, puts it on a counsellor's list, and reminds them — at less than half the entry price and with no message markup.

Switching from AiSensy to Klozent

Export your contacts to CSV, import them into Klozent (columns map automatically, duplicates merge by phone number), then connect your WhatsApp number through Meta's Embedded Signup. Because the number is yours at Meta, it moves with you; approved templates are re-synced from Meta, and your team is live the same day. The 14-day trial is long enough to run both in parallel before you cancel anything.

Frequently asked questions

Is Klozent cheaper than AiSensy?

Yes. Klozent's Starter plan is ₹1,499/month against AiSensy's ₹2,500/month (₹2,250 on annual billing) for its chatbot plan. Klozent also charges no per-message markup, while AiSensy bills ₹1.09 per marketing message against Meta's own rate of roughly ₹0.86. On 5,000 marketing messages a month that difference alone is about ₹1,150.

Can I move my WhatsApp number from AiSensy to Klozent?

Yes. Your number belongs to your Meta business account, not to the BSP. Disconnect it from AiSensy, then connect it to Klozent through Meta's Embedded Signup; approved templates re-sync from Meta. Chat history inside AiSensy does not transfer, so export anything you need first.

Does AiSensy have a CRM pipeline?

Not in the sense of deal stages, owner assignment and follow-up reminders. AiSensy has a shared inbox with tags and contact attributes. Teams that need a pipeline usually connect AiSensy to Zoho or HubSpot, which adds a second subscription.

Does Klozent have a chatbot builder like AiSensy?

Klozent has keyword and template auto-replies, welcome messages and multi-step drip sequences, but not a drag-and-drop flow builder. If you need a branching bot with dozens of paths, AiSensy is the stronger tool.

This page is published by Klozent. AiSensy is a trademark of its owner; we are not affiliated. The comparison is against publicly listed features and prices, and we say where AiSensy wins.

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