Clinic & Hospital CRM with WhatsApp Appointment Reminders

A patient who enquires about a treatment at night is comparing three clinics by morning. Klozent replies on WhatsApp within seconds, books the appointment, reminds the patient before the visit, and follows up after a treatment plan is shared — on one pipeline your front desk can run in minutes a day.

A pipeline that speaks clinic

Pick the Clinic / Hospital pipeline at sign-up and the stages read the way your front desk talks: New Inquiry → Called → Interested → Appointment Booked → Consultation Done → Treatment Plan Shared → Treatment Started. Your treatments become the catalogue, so reports show which treatment each campaign actually fills.

What it does for the front desk

Every enquiry captured. Meta Lead Ads, your website form, WhatsApp and walk-ins land in one list, de-duplicated by phone number.
Instant WhatsApp acknowledgement. On every plan, an approved template thanks the patient and offers appointment slots within seconds.
Appointment reminders. A confirmation when booked and a reminder before the visit cut no-shows (Growth and above).
Treatment-plan follow-up. When a plan is shared but not started, Klozent schedules the next call and can send a gentle reminder inside 9 AM–9 PM.
Shared WhatsApp inbox. The whole team answers from one number, with the patient's history beside the chat.

Careful with health conversations

Klozent's AI assistant is set up as a patient coordinator and is instructed never to give medical advice. Templates you send for clinics should stick to scheduling and information; diagnosis and treatment decisions stay with your doctors. Patient data is stored encrypted in transit and at rest, and you can export or delete it on request.

Pricing

Plan	Price	Includes
Starter	₹1,499/mo	WhatsApp API on your own number, 2 logins, 2,000 contacts, Meta Lead Ads + forms, instant WhatsApp welcome for every new lead, shared inbox, broadcasts
Growth	₹2,999/mo	Everything in Starter, 7 logins, 15,000 contacts, follow-up drips and workflows, pipeline and reminders, segments, WhatsApp + email campaigns
Pro	₹5,999/mo	Unlimited logins and contacts, AI lead scoring and reply suggestions, custom fields and pipelines, full analytics, onboarding call

No GST is added — the plan price is what you pay. WhatsApp message charges are Meta's own, billed to your WhatsApp Business account; Klozent adds no per-message markup.

Frequently asked questions

What is the best CRM for a clinic in India?

A clinic CRM should capture enquiries from ads and the website automatically, reply on WhatsApp quickly, send appointment reminders and track which treatments convert. Klozent does this from ₹1,499/month; practice-management software handles billing and EMR, and many clinics run both.

Can I send appointment reminders on WhatsApp?

Yes. Using approved utility templates, Klozent sends a confirmation when an appointment is booked and a reminder before the visit on Growth and above. Utility messages cost about ₹0.115 each in India.

Is Klozent a replacement for my clinic management or EMR software?

No. Klozent handles enquiries, follow-up and patient communication before and after the visit. Keep your EMR or practice-management system for records and billing.

Does the AI give medical advice?

No. For clinic workspaces the assistant is configured as a patient coordinator and is instructed never to give medical advice; it helps draft scheduling and information replies for your team to review.

Enquiry to appointment,
without the missed calls.

A pipeline that speaks clinic

What it does for the front desk

Careful with health conversations

Pricing

Frequently asked questions

See it on your own leads

Enquiry to appointment,without the missed calls.

A pipeline that speaks clinic

What it does for the front desk

Careful with health conversations

Pricing

Frequently asked questions

See it on your own leads

Enquiry to appointment,
without the missed calls.